AgencyOS case

Built and runs live ops for ISHC.

AgencyOS is the production control plane at crm.int-shc.org. This is software proof that Xeres can design, ship, and operate a live operational system — not a recruitment or visa offer.

CASE STUDYLIVE OPSCRMIn production
Operator: ISHC — International Strategic Hiring Choices · crm.int-shc.org

AgencyOS — live operations platform

The problem

ISHC ran a high-volume operation without a system of record. Accounts, pipelines, assignments, and documents lived in chat threads and spreadsheets. Nobody had a shared, real-time view. Deals and records fell through the gaps.

What we shipped

AgencyOS, built in four sprint cycles and operated in production. Role-based access, pipeline views, document generation, and team performance on one platform. Xeres still runs the live system at crm.int-shc.org.

Why it is on Xeres

This case exists to show we can build and operate a control plane under real load. It is not an invitation to buy workforce, visas, or seats. Those products are not on this site.

Stack

FastAPIPostgreSQL 15React 18TypeScriptViteTailwind CSSSQLAlchemyAlembicNginxGCPTelegram BotGoogle Drive
4
Sprint cycles to first live ops cut
7
Role-based access levels
20+
Operational data tables
Live
crm.int-shc.org — production, not a demo
crm.int-shc.org · AgencyOS
Live opsException queue
Queue
Inbound
Review
Owned
Audit
Packs
Case 1842
Exception — human owner
In review
Weekly pack
Audit trail export
Ready
SLA hold
Aging queue
Escalated
Read this correctly

Proof of live ops. Not a mixed offer.

ISHC is the operator of a workforce and HR business. Xeres is the builder and operator of AgencyOS. If you need overseas workforce or HR, that conversation belongs on ISHC — linked only in our footer as a cross-intro.

If you need Outcome BPO or AI automation, start here. The case is meant to answer “have they run a real operation?” — not “can they fill a role?”

Want a control plane like this?

Talk Outcome BPO or AI automation. This case is the proof, not a manpower funnel.

Talk to us →

hello@xeres.tech